Zendesk enhances customer engagement software with Amazon's help

“The rumors of the call center and the telephone as a channel — their … our mission with our one-click subscription to our YouTube channel (below). Source link

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Facebook acquires customer service startup Kustomer for reported $1B+

… Twitter, email and other online channels in a single centralized console. … mission with our one-click subscription to our YouTube channel (below). Source link

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Empathy and Emotional Intelligence: Modernizing customer onboarding with video experiences

Brands create YouTube channels with hundreds or even thousands of videos, but consumers largely ignore them. Video content within a brand's … Source link

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Attentive nabs $230M round for its customer communications platform

… sales than more traditional customer messaging channels, notably email. … mission with our one-click subscription to our YouTube channel (below). Source link

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Streaming Applications: How to Secure Your Customer Data

With no new content for channels to run (because they are unable to shoot due … Some of the common ways attackers gain access to customer account … a lot…

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Capstone Releases Smart Mirror Video User Guide & Expands Customer Service Options

Our YouTube channel is seeing an upswing in video views as well as … These videos will also be repurposed to our various social media channels … Source link

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Ping Identity Announces Record-breaking Scale and Performance of Its Customer Identity Solution

DENVER–(BUSINESS WIRE)–Ping Identity (NYSE: PING), a leader in intelligent identity solutions, today announced a new set of scale and … Source link

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How to Get Customer Support From YouTube TV, Hulu and Other Streaming Services

YouTube TV is money expert Clark Howard's favorite live TV streaming … The official YouTube TV twitter account says you get support for YouTube TV … Source link

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How Rebecca Minkoff used video to lower customer acquisition costs

Currently, the brand's YouTube account is updated far less frequently than its … Both YouTube and Instagram are key areas of video engagement for … Source link

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Is your customer journey chocking your sales funnel?

Ask your best customers to give you reviews on social media pages (yours included), if you have a YouTube Channel post videos of your product in … Source link

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